Contact Us
Our dedicated customer support team is available to assist you with any enquiries related to your gaming experience. We are committed to providing prompt, professional assistance while maintaining the highest standards of service in accordance with UK gambling regulations and responsible gaming practices.
Support Channels
We offer multiple convenient ways to reach our support team. Our live chat feature provides instant assistance for urgent matters, operating with trained specialists who understand the complexities of online gaming. For detailed enquiries or account-related concerns, email us at [email protected] with your query and account information. Alternatively, contact our UK helpline at 020 7946 0958 during business hours for direct telephone support from our experienced customer service representatives.
Response Times and Preparation
Response times vary by communication method to ensure quality service delivery:
- Live chat: Immediate response during operational hours
- Email enquiries: Within 24 hours on business days
- Telephone support: Available Monday to Friday, 9:00 AM to 6:00 PM GMT
Please have your account details ready when contacting us to expedite assistance. Our team adheres to strict confidentiality protocols and UK data protection standards.
Last updated: January 28, 2026